Having Trouble Connecting?

TEST YOUR SITE


Trouble Shooting Guide

Follow These Simple Steps

Some users are having problems connecting the WProducts app to their WooCommerce store. I've done some research and found the most common reasons. If you follow these steps 99% of you will no longer have an issue :) For the other 1% contact me directly from my site.

Update WordPress & WooCommerce!

In your admin panel on the sidebar select:

Dashboard > Updates check the box that says "Select All" and click "Save Changes".

In your admin panel on the sidebar select:

Settings > Permalink check the box that says "Post name" (or any of the options except for "plain") and then scroll to the bottom and click "Save Changes"

Test Your Progress

We can verify that the WooCommerce API is responding correctly by visiting its URL

http://your-site.com/wc-api/v3 replace "your-site.com" with the address of your online WooCommerce store. The page should have text on it that resembles this:

{"store":{"name":"Rock Climbing Tshirts","description":...

If you get 404 or anything besides a long string of crazy text like the stuff above ^^ then your WooCommerce API isn't enabled or is mis-configured.

Try Connecting to My Store

Connect to my store to determine the point of failure

I've created a read-only access key for my WooCommerce store. Try connecting your WProducts app to my store. This will determine whether there is an issue with your set-up or if there truly is a bug in WProducts.

You won't be able to add products as the key is read-only but you should be able to connect and view my products under the search tab in the WProducts app.

# URL
https://test.wooproducts.co

# Consumer Key
ck_52fdee801805e3eb9f667feb03c93f68e1dfc901

# Consumer Secret
cs_f78bb05560e2b892f9e4ce6aa3f935243b6ff619

QR code

Last Ditch Effort

If you're still having issues connecting then your .htaccess may be corrupt

Connect to your site with FTP or SSH find your .htaccess file in the root of your WordPress install. Open the .htaccess file in the text editor of your choice and confirm that it looks like the one below.

# BEGIN WordPress
<IfModule mod_rewrite.c>  
RewriteEngine On  
RewriteBase /  
RewriteRule ^index\.php$ - [L]  
RewriteCond %{REQUEST_FILENAME} !-f  
RewriteCond %{REQUEST_FILENAME} !-d  
RewriteRule . /index.php [L]  
</IfModule>

# END WordPress

References